Must-Have Features for a High-Performing Taxi Booking App

taxi booking app

Taxi Booking Apps like Uber have dominated the market, especially in Western countries. However, there are many countries where Uber has struggled to enter and make a mark. An up-and-coming entrepreneur can take advantage of this and rake in millions of dollars.

But to make a successful Taxi App like Uber, your app needs to have top-of-the-line features. These top features exclude the generic Uber-like function of booking a taxi to go from one location to the next. Get a pre-built app made by an app development company, as it’s the easiest and a cost-effective solution.

Your preferred app development company will present a demo app to give you an idea of what the result will look like. Based on your experience with the demo, you can request the features that fits with your business model. You can build an app like Uber with more advanced features.

A Taxi App consists of three components: User App, Driver App, and Admin Panel. The must-have features that the blog will discuss below pertain to these three. These features must be equally rewarding for both the user and the driver.

Basic Features of a Simple Taxi App

Ride-Booking:

The most basic feature of a taxi app – the ability to book a ride, enter pickup and drop-off locations. Selecting a car type and choosing your preferred payment option.

User-Registration:

The second most basic feature is the user’s ability to create their account. Enter their contact and profile picture.

Ride-History:

A basic feature that can be found in the user’s profile section, an option to check their ride history, which will specify the date, fare, and time of all of their previous rides.

Ride-Cancellation:

The most rudimentary feature that allows passengers to cancel their rides, although this may be subject to cancellation charges.

The Top must-have features of a Taxi App

These are the must-have features that distinguish one app from another. For your app to be successful, the following features are crucial for success.

User-Friendly Interface:

This is what the users will first notice: how your app visually functions. The visual design needs to be clean and simple, with concrete instructions and large buttons. It must have fast loading times and colours that suit the visual design.

Real-Time Tracking:

It can be found in the user app, which allows them to see the location of the drivers in real-time and the estimated arrival time.

Multiple Payment Options:

Top apps like Uber have multiple ways that the user can make payments. For example, credit/debit cards, in-app wallets. Users can pay how they like.

Ride Scheduling:

This feature enables users to choose the date and time of the ride, like planes or trains. This is helpful for planned trips.

Advanced Log-in Options:

Allows users to log in to their account using Face ID and Fingerprint. Avoiding the problem of forgetting passwords.

Driver & Vehicle Details:

Users can view the driver’s profile – their name, vehicle type, rating history, and their photo. Also, their vehicle license plate.

Safety Features:

This includes an S.O.S system that the users can use to notify the authorities. Another safety feature is an emergency contact system, where users can send their live location to their family members.

Rides with Accessibility:

This feature allows handicapped people and disabled people to book Taxis that can accommodate them. These taxis come with wheelchair support.

Corporate Rides & Others:

This feature includes the option to hire taxis for corporate employees or airport rides for travellers.

Ride Sharing:

Also called a taxi pool, this feature allows you to share a ride with other passengers. This can save users money.

AI-powered smart match & heat map:

You can leverage AI to match passengers with drivers based on their location and conditions. The admin panel has an AI-powered heat map that enhances their ability to locate potential customers.

The Role of App Development Companies

Putting these must-have features in your Taxi App from scratch will balloon the budget. Alternatively, Ready-Made Solutions will save you both time and money and can accelerate the time to put it on the market. On top of this, these apps can offer more features than the top apps on the market. There’s even a feature for drivers that lets them record videos of their trips with passengers. These companies also provide two years of continuous updates to your app. They will make sure that your app is available on multiple platforms. These companies also keep up with other emerging technologies. Change the line or right other technologies.

Conclusion

This blog discusses the top features that every taxi booking app must have. From the basic taxi booking feature to the more advanced features like the taxi pool. The aim of these advanced features is to increase the customer base by improving accessibility and inclusivity, like the integration of multiple languages. This blog furthermore discusses the role of app development companies and how they can help in building a feature-rich taxi app without the turmoil of building one from scratch.